Reference

Terms and Conditions That Govern Your mlhdapp Account

These terms set out what you agree to when you open and use your mlhdapp account — including how your wallet, deposits via bKash, Nagad, or Rocket, and account activity are handled.

Account holder agreementbKash, Nagad, Rocket wallet termsEligibility by local lawAccount suspension rightsBangladesh-region applicability
mlhdapp Terms and Conditions That Govern Your mlhdapp Account
HOW WE HANDLE RULES

Account Security and Terms Enforcement

We take these terms seriously because your account — and the bKash, Nagad, or Rocket wallet tied to it — holds real value. Every enforcement action we take, including account reviews or suspensions, follows the process described in these terms rather than arbitrary decisions. You can request a full account activity log through support if you need to verify any transaction or action taken on your account.

Account Verification

We may ask for identity verification before processing a withdrawal to your Rocket or Nagad wallet. This step protects your account from unauthorised access and keeps your funds secure.

Dispute Resolution

Raise a formal dispute within the window stated in these terms. Our team reviews the account log, wallet transaction record, and relevant activity before issuing a decision.

Terms Updates

When we update these terms, the revised version goes live at mlhdapp. Continuing to use your account after an update means you accept the new version as published.

Data Retention

We retain account data, including bKash and Nagad transaction records, for as long as required by these terms and applicable regulations. Contact support to request details about your stored data.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear — or you want to raise a dispute about your account, a bKash deposit, or a Rocket withdrawal — our support team is the right first stop. We handle terms-related queries through live chat on the site and by email. Response times vary; complex account disputes may take longer to resolve than routine wallet questions.

Live Chat Start a live chat from any page on mlhdapp. Use this for urgent account or wallet queries — our team picks up terms-related questions through the same channel.
Email Support Send a detailed message to our support email for written records of your dispute or terms question. Include your account ID and the relevant transaction reference.
Account Help Centre Your account dashboard includes a help section where you can flag a terms concern, track open queries, and review prior support interactions linked to your wallet.

Common Questions About These Terms

These are the questions we get most often about the terms governing your mlhdapp account. If your question is not here, our live chat team can walk you through the relevant section of the current terms document.

Yes. Every deposit and withdrawal — whether via bKash, Nagad, or Rocket — is governed by these terms. The wallet you use does not change the account rules that apply to your activity.

We may suspend or close your account without prior notice if a breach is confirmed. This includes sharing your login, using third-party tools, or misusing wallet transactions in ways that violate these terms.

Contact support via live chat or email, include your account ID and the transaction reference from your bKash, Nagad, or Rocket record, and raise it within the timeframe stated in these terms.

Access depends on your local law and whether you are in an eligible region. It is your responsibility to confirm that use is lawful where you are before opening or continuing to use an account.

The current version of these terms is always published at mlhdapp. We may notify you through your account, but checking the published version before each session is your responsibility under these terms.

Yes. Contact our support team and specify what you need — account activity logs, wallet transaction records, or support history. We will respond in line with the data retention policy in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.