What This Policy Covers, and Where It Applies
We keep the record tight: what an account needs to run, and nothing extra. That means your name, mobile number, birth date and the wallet you pay with — bKash, Nagad, Rocket, Upay or a bank transfer. We also log the handset or browser you sign
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in from, the OTP handshake that confirms it is you, and your activity, such as a cricket market you opened or a slot round you played. A lost phone should never mean a lost wallet. Which of that we may hold, and for how long, depends
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on local law and the eligible regions where the account is opened. Rules differ, so we do not promise one global timeline. Where a rule requires deletion, we delete or anonymise. Where it requires retention for payment reconciliation, the transaction reference stays and the rest goes.
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Marketing messages are opt-in and you can switch them off from account settings without touching your login. Access, eligibility and the services open to you depend on the law that applies where you are and on the eligible regions we can serve. Our full notice sits
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on this page rather than behind a login, so you can read it before you open an account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.